Privacy Policy
Your privacy matters to us. This policy explains how Urbanflaky — operated under Gabha Enterprise — collects, uses, stores, and protects your information across our store.
By accessing or using Urbanflaky, you agree to the practices described below.
Information We Collect
Personal Information
- Full name & email address
- Mobile number
- Shipping & billing address
- Order details
- Payment information (processed securely via gateways)
Technical Information
- IP address & browser type
- Device & operating system
- Website usage data
- Cookies & tracking data
We only collect information necessary to provide and improve your shopping experience and our website performance.
How We Use Your Information
Orders & Delivery
- Processing & fulfilling orders
- Shipping & delivery management
- Order tracking & customer support
Account & Security
- Account creation & management
- Fraud prevention
- Security monitoring
Experience & Updates
- Improving site functionality
- Order & service notifications
- Marketing (only where permitted)
Order Processing & Delivery
To process and deliver your orders, we share limited information with trusted partners — authorized to use it only for Urbanflaky operations:
Payment Security
Urbanflaky does not store complete debit card, credit card, UPI, or banking information on our servers. Payments are handled by secure third-party gateways using industry-standard encryption. We encourage you to review the privacy policies of payment providers before completing transactions.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve performance, remember preferences, and personalize your experience:
You may disable cookies in your browser settings, though some website features may not function properly.
Marketing Communications
With your permission, we may share new arrivals, exclusive offers, product launches, and streetwear updates. You can unsubscribe anytime using the link provided in every marketing email.
Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, loss, alteration, and disclosure. However, no online platform can guarantee complete security of data transmitted over the internet.
Third-Party Services
Our website may rely on trusted third-party services, each governed by its own privacy policy. We recommend reviewing their practices before using them:
Children's Privacy
Urbanflaky does not knowingly collect personal information from individuals under the age required by applicable laws without appropriate parental or guardian consent. If we become aware of such information, we will take reasonable steps to remove it.
Your Rights
Depending on applicable laws, you may have the right to:
To exercise any of these rights, please contact our support team.
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Once it's no longer required, we take reasonable steps to securely remove or anonymize it.
Policy Updates
Urbanflaky may update or revise this Privacy Policy at any time without prior notice. Changes are posted on this page, and continued use of the website constitutes acceptance of the revised policy. Please review this page periodically for the latest information.
Questions About Your Privacy?
If you have questions about this policy, your personal information, or our data security practices, our support team is here to help — promptly and transparently.
Thank you for trusting Urbanflaky.
Premium Quality. Secure Shopping. Made to Stand Out.